Jetx bet Privacy Policy

1. Introduction & Scope of Policy

Welcome to jetx bet. We understand how valuable your personal information is, which is why this Privacy Policy is designed to give you a clear understanding of how we handle your data. This policy applies to the jetxbet.app website, mobile app, and all online services provided by jetx bet.

Our Privacy Policy is built in line with international data protection standards. When you use jetx bet, we collect certain information to provide you with a better experience — and we are fully transparent about the scope and purpose of that collection.

This Privacy Policy may be updated at any time. We will post a notice on the site whenever significant changes are made, so we recommend checking this page periodically.

2. What Types of Information Are Collected

Jetx bet collects two types of information — what you provide directly and what is collected automatically. See the details below:

Information You Provide

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, and current address.
• Identity Verification Documents: Copy of national ID, passport, or driving license.
• Financial Information: Payment method details (e.g., bKash, Nagad account number).
• Account Information: Username and password (stored in encrypted form).

Automatically Collected Information

• Device Information: Device type, operating system, browser version.
• Log Data: IP address, login timestamps, pages visited, and features used.
• Cookies & Tracking: Session cookies, performance data.
• Gaming data: Betting history, win/loss records, game preferences.

3. How Information Is Used

Jetx bet uses your information only for the specific purposes outlined below. Your data is never used for anything beyond what is necessary.

Purpose of Use	What Information Is Used	Legal Basis
Account Creation & Management	Name, email address, mobile number	Contractual Requirements
Identity Verification (KYC)	National ID, date of birth	Legal Obligations
Payment Processing	Payment Method Information	Contractual Requirements
Fraud Prevention	IP address, device info, transaction history	Legitimate Interest
Customer Support	Contact details, complaint history	Contractual Requirements
Promotional Offers (with consent)	Email, gaming preferences	Your Consent

4. Cookie Policy

Jetxbet.app uses various types of cookies to ensure the site functions properly and to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required for the site to function properly. These cannot be turned off.
• Performance Cookies: Analyzes how the site is being used. You can turn this off if you prefer.
• Functional Cookies: To remember your preferences, such as your chosen language.
• Targeting Cookies: To show you relevant offers. Separate consent is obtained for these.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.

5. Data Sharing & Third Parties

Jetx bet does not sell your information to third parties. However, limited data may be shared in specific circumstances:

• Payment Processors: To process transactions through payment providers such as bKash, Nagad, Rocket, or your bank.
• Identity Verification Services: KYC verification carried out through trusted, accredited verification partners.
• Legal Authorities: To comply with court orders or government-mandated obligations.
• Fraud Prevention: Working with security partners to prevent fraud.

In all such cases, only the minimum necessary information is shared, and third parties are required to adhere to our privacy standards.

6. Data Retention Period

Jetx bet does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information — retained for the duration the account is active, plus any additional period required by law.
• Transaction records — typically retained for 5 to 7 years in accordance with financial regulations.
• KYC documents — retained after account closure as required by regulatory guidelines.
• Gaming history — retained for as long as your account remains active.
• Cookies and log data — typically 12 to 24 months.

7. Your Rights

You have important rights regarding your data at jetx bet, all of which we fully support:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request to restrict the use of your data while an investigation is ongoing.
• Right to Portability: You can request a copy of your data at any time.
• Right to Object: You may opt out of marketing communications at any time.

To exercise any of these rights, contact our support team. We typically respond to all requests within 30 days.

8. Children's Privacy

Jetx bet is an adults-only platform. We do not serve anyone under the age of 18, nor do we collect their information. Should we inadvertently collect data from a minor, it will be deleted immediately.

If you believe your child has registered on our platform, please contact us right away.

9. Security Measures

Jetx bet uses multiple layers of security to protect your information:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — applied at the time of login.
• Firewall and anti-DDoS protection — at the server level.
• Regular security audits — conducted by independent third-party experts.
• Restricted access — only authorized staff can view your information.

However, no system on the internet can guarantee 100% security. If you notice any suspicious activity, please notify us immediately.

10. Contact

For any questions or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is always ready to help.

Email: [email protected]

We typically respond within 2 business days.